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Your Privacy

Ellesse and/or any of its international partners, subsidiaries or associated companies (“Ellesse” or “we” or “us”) take our relationship with all our users seriously, and this includes how we handle the data you give us.

Ellesse is committed to meeting the requirements of all relevant laws and codes regarding privacy, including the Data Protection Act 1998 and is registered with the Information Commission under registration number Z5051762 as a Data Controller.

This Privacy Policy sets out the ways we process any personal data collected from you and provided to us via our Website.

1. When do we collect personal information?

Our Website is free for you to browse through and read. There are a few occasions when we ask you to fill in a form and give us some information about yourself. We only ask for your personal information for the following reasons:

  • If you want to create or update your personal profile;
  • If you want to take part in a prize draw or competition;
  • If you want to contact us, send us an email or offer feedback; or
  • If you want to receive news and exclusive offers via email.

We only collect personal information (such as your name and address details) if you choose to provide that information to us in response to our request.

What if I am under 16?

We cannot accept requests from children under 16 to join our mailing list via our automated system. If you are a child under 16 and want to join our mailing list, please ask your parent or guardian to contact us at info@ellesse.com and we will make arrangements to manually add you to our mailing list.

2. What do we do with the information?

Providing personal information is up to you. We collect personal information to enter you in contests and notify you of results, to e-mail you with updates, news and special offers, to respond to your questions or comments, or to register you for certain features on the Website.

Ellesse (and those people or companies employed by Ellesse who help make this Website, its content and its services) will process and use your personal information in order to respond to your feedback – like responding to problems, improving our services and to tailor what we do to suit your requirements further.

Beyond this, we will not share your information with any other company without your consent unless we are required to do so by law, if you have won a prize or if you have made a request for specific information. If you give us consent then we may share your information with our partners, subsidiaries or subsidiary companies in order that they can contact you with information, promotions, products, services and offers that may be of interest to you.

We will never sell your information to any other company or third party.

3. Asking your permission

If you register on the Website, we may also contact you via e-mail with further information or updates concerning our products. We don’t want to bombard your inbox, so the most number of updates we will send you is one a week – but normally it is only one every fortnight or less.

4. How to unsubscribe

Our policy is to allow users to unsubscribe from our regular emails at any time. You can do this by clicking on the Unsubscribe link at the bottom of the email you’ve received.

However, should you experience any problems, please call our Customer Service Team who will assist you.

If you have asked us to stop sending emails, and this hasn’t happened, it may be because the email address to which we are sending them is not the same as the address you sent your request from. Please check the address we are using and include this information in your request. The easiest way to do this is to return to us the whole of the unwanted email. The address we are sending to is included at the bottom of the message.

5. Who processes your information?

Ellesse (and those people or companies employed by Ellesse who help make this Website, its content and its services including Ellesse Limited, Pentland Brands and Pentland Group employees) will process and use the information you tell us in order to respond to your feedback – like responding to problems, improving our services and to tailor what we do to suit your requirements further.

6. Use of cookies

Like most websites, ours uses cookies to improve the way it shows you things, and to make access easier for you. Cookies are small files of letters or numbers that, with your permission, we put on your computer. Some stay on it for a while, others disappear the minute you close the browser.Here are the three cookie varieties we use to help improve your experience on ellesse.com

Session cookies are like a token, recording things like page selections as you move through the website, so you don’t keep getting asked about things you’ve already told us. Session cookies (and the information they record) are erased when you close your browser after a surfing session.

Tracking cookies help us remember your details and settings for when you come back to our website in the future, which means you get easier, faster access. They stay on your hard drive until you delete them or they expire (they have various expiry dates, up to two years).

Web analytics cookies help us learn what content is most helpful for our users. They count the number of visitors, and then look at how they like to move around the website. This data helps us make your experience of the website much better, because we’ll know the sort of things you look for and can make sure you find them easily.

Remember, our cookies don’t store information that can identify you, so no one will be able to use the information gathered by the cookies to contact you by phone, email or in any other way. Tracking is limited to the Ellesse site and never gets shared with anyone else.

Blocking cookies

You can block cookies – just activate the setting on your browser that allows you to refuse them. Please note, if you block all cookies you may not be able to access all of the website.

Acceptance of cookies

If your browser is set to accept cookies, our system will issue them when you visit the website – which is good because ultimately we want you to have the best possible experience whenever you visit ellesse.com

7. What do we do to safeguard personal information?

We have instituted safeguards to check that our internal procedures meet our high policy standards. We also use our best efforts reasonably necessary to be sure that third parties who work with us as our agents to make this Website and its contents available to you, and to fulfil your requests, agree to protect personal information that they must access in order to serve our Website and our visitors. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

8. Where do we store your personal information?

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

9. Links to other Websites

We may offer links to third party websites we use and recommend. However, we are not responsible for the content or information collection policies of third party websites. If you visit third party website, we advise you to review their privacy and other policies. We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to the third party websites.

10. Changes to our Privacy Policy

We reserve the right to make changes to this Website and the terms of this Privacy Policy by placing a notification of such changes on the Website’s homepage. You are bound by such revisions once you have consented to such changes or, where permitted by law, such notification has been placed on the Website’s homepage and you continue to use the Website. If you do not accept any such changes, you should stop using the Website and notify us by writing to us at the email address below. You should periodically visit this page to review the current terms of this Privacy Policy.

11. Anything else I should know?

The Data Protection Act gives you the right to access information held about you. Any access request may be subject to a fee of £10 to meet our costs of providing you with details of the information we hold about you. In order to contact us to make such a request or to let us know that you no longer want your personal details to be held by us where you have previously consented to our using your details in accordance with this Privacy Policy (or for any other query related to the use of your personal data), please send an email to ellesseinfo@pentland.com, or write to us at:

Website Moderator
Ellesse Limited
The Pentland Centre
Lakeside
Squires Lane
London
N3 2QL
England

Except as otherwise provided, we will NOT disclose any information processed by us to any third party, unless required to do so by law.

If you have any questions, wish to access, update or delete information, wish to opt out of receiving future communications, or have questions about our Privacy Policy, please contact the Website Moderator via email at ellesseinfo@pentland.com, or at Ellesse Limited, Website Moderator, The Pentland Centre, Lakeside, Squires Lane, London, N3 2QL, England.

© Ellesse Limited 2013. All Rights Reserved

LEGAL NOTICE

All text, images, animation, videos, music, sounds, website design graphics, text selections, arrangements and all software are copyright © Ellesse Limited, 2013, unless stated otherwise.
ELLESSE and ellesse logo ellesse-logo.ashx are registered trade marks of Ellesse International SpA and are used under licence by Ellesse Limited unless stated otherwise.
The product images used on this Website are for reference purposes only. They are representations of apparel, footwear and accessory styles and we reserve the right to alter styles or colours without prior notice.

For further details email Ellesse:
info@ellesse.com

You may also write to us at:
Website Moderator
Ellesse Limited
The Pentland Centre
Lakeside
Squires Lane
London
N3 2QL
England